WhatsApp is one of the most popular multi-platform messaging apps
out there: with roughly ten percent of human beings on the planet
actively using it every single month. By now it seems
like everybody must WhatsApp, but today we will be
concentrating on what it gets wrong rather than what it gets right.
If you are experiencing a few issues, here are some solutions to
fix common WhatsApp problems.
Officially "Watts up" on Web browsers know how you set up your account and chat directly from the official website
Happn: the extension of the scope of the dredge
Why can't I install WhatsApp?
In order to download
the latest version of WhatsApp, you need to have a smartphone
running Android version 2.1 or higher. You can check your phone's
current Android version in Settings > About Phone.
If you're trying to install the WhatsApp app from the WhatsApp
website, you'll need to have ''Unknown Sources'' enabled in your
security settings. go to Settings > Security > Unknown Sources
to activate it.
How do I install WhatsApp on a tablet?
If you have a tablet that only works with Wi-Fi, you will have
problems being able to install WhatsApp because you generally
need a SIM card to activate your WhatsApp account using your phone
number.
The solution to this problem is easily found, but first, a
word of caution: playing around with things that aren't normally
allowed comes at your own risk. All you need for this is a working
cell phone and your phone number though. It's a little detailed, so
follow our guide on how
to get WhatsApp on your tablet.
Yes, it's possible to get WhatsApp on your Android tablet too.
Why can't I connect to WhatsApp?
Most of the time this problem will depend on your Wi-Fi connection
or the network data connection that WhatsApp is trying to use.
If you aren't able to send a message, here are a few solutions:
- Make sure your phone is switched on (one for the newbies).
- Install the latest version of the app from the Play Store (link above).
- Check your internet connection, Wi-Fi or 3G (in Settings > Wireless and Network).
- Make sure that a ''Task Killer'' app (a third-party application that will help save energy by shutting down applications) isn't activated or affecting WhatsApp.
- Empty the app cache (Settings > Applications > WhatsApp > Clear Cache).
- Finally, the most extreme solution: uninstall the app and
then reinstall it.
Why doesn't WhatsApp recognize my contacts?
There are a few reasons that WhatsApp wouldn't recognize
your contacts, so here is a simple check list to make sure it
does:
- Make sure you have your contacts' correct contact numbers (the ones they use for WhatsApp).
- Make sure that they are currently using WhatsApp.
- Make sure you have the latest version of WhatsApp.
- In your contact list, make sure all of you contacts are "visible" and/or "viewable".
- In your contact list, make sure all of your contact groups
(like friends, family, co-workers etc) are set to "visible"
and/or "viewable".
Make sure WhatsApp is looking for all your contacts (right).How do I add international contacts in WhatsApp?
We've all been there. You're travelling through South America on
your gap year, and you're introduced to that guy in that hostel that
you know you'll want to keep in touch with forever. You get his
digits, and search for him in WhatsApp, but he's not there...
The solution is simple: when adding international contacts,
you must always include the correct regional code (e.g. +51 for
Peru), even if your current number uses the same code. It might
help if the other person does the same for your number also.
How do I block contacts in WhatsApp?
People block contacts for any number of reasons, I'm not here to
judge, and if you find yourself in this position the
process is very simple. To block a contact, all you need to
do is go to the conversation of the contact you wish to block, tap
the options button (the three dots), tap "More" and then
tap "Block".
You can add all the contacts you want to this black list and then
you won't receive any more of their messages. If you later decide you
would like to unblock a contact, then you just go back to the
same place and choose ''Unblock''.
Simply tap the three dots > More > Block to block a contact.What does "Last Seen" mean in WhatsApp?
The ''Last Seen'' time stamp simply tells users when you were last
using WhatsApp. This does not necessarily mean that you have read all
of your WhatsApp messages, only that the application was open.
When you're in WhatsApp and one of your contacts opens
WhatsApp, you'll see their status change to ''Online'' but again,
this doesn't mean they're looking at your messages, just that they
have WhatsApp open.
How do I hide my “Last Seen" timestamp in WhatsApp?
This one is pretty easy. In WhatsApp, go to your Settings, then to
Account, then to Privacy. In this menu, tap ''Last Seen'' and
you can select "Nobody" from the options that pop up. This
means that no one will be able to see the last time you had WhatsApp
open.
If you hide your Last Seen time stamp you won't be able to see other
peoples' either.
How do I pay for WhatsApp?
Despite being free to download, WhatsApp does (sort of) cost
money. When you register, you'll be informed that you'll have to pay
after one year for free. iOS users get WhatsApp for free for life,
but Android users are asked to pay 99 cents per year. Still, after
three years using WhatsApp I've always had my payment deferred...
There are different payment possibilities: Google Wallet and
sending a payment link. Some older versions of WhatsApp still support
PayPal too.
- The first will give you the option via your navigator to pay with your Paypal account (if you have one) or by credit card.
- The second pertains to your Google Wallet account, for which you can subscribe for easier app purchasing (you will need to give Google your bank account information).
- The third one will send you a purchase link via email.
You have a couple of payment options, as well as being able to pay
for a friend.What do the blue check marks mean in WhatsApp?
There is a lot of confusion about what the two checks
(or tick marks) in your WhatsApp message window mean. If you
want a complete breakdown of all the markings in WhatsApp, take a
look at our detailed "What
do the WhatsApp check marks mean?" article - which also
covers the microphone markings for audio messages.
Here is a quick summary:
- The clock symbol means your message is yet to be sent from your device.
- One tick means that the message has been sent and has been received by the WhatsApp server.
- Two ticks means the message has been delivered to the intended device.
- Two blue ticks means that the recipient/recipients have seen
the message. (In group conversations, this means when ALL
participants in the group have viewed the message.)
How do I stop people from knowing that I've read their messages?
As of WhatsApp version 2.11.444, you can disable the WhatsApp
blue check marks (''read receipts'') so that users do not know if you
have read your messages. Of course, this works both ways, so only
disable this if you're okay with not knowing who has read your
messages either. Go to Settings > Account > Privacy > Read
Receipts.
Gray checks haven't been read, blue checks have been read.
How do I delete my WhatsApp account?
Firstly, deleting your WhatsApp account and deleting the WhatsApp
app are two different things. If you do make the decision to cut
ties with WhatsApp, you can just uninstall if from your device. You
will still be able to download it again from the Play Store
later if you want to - but this is not truly deleting your account.
- To uninstall the WhatsApp app from your phone: go to Settings > Apps > WhatsApp > Uninstall.
- To delete your WhatsApp account entirely: go to WhatsApp
> menu > Settings > Account Delete My Account and
confirm your phone number. You also have the option to change your
WhatsApp number associated with your account here.
Remember that deleting the app is not the same as deleting your
account.
How do I disable media auto-download in WhatsApp?
While this is a super handy feature when connected to free Wi-Fi,
auto-downloading media shared by your friends is not always the
best idea if you are near your data limit.
To disable this feature, go to Settings > Chat Settings,
> Media Auto-Download, and configure the options as you like.
Note that voice messages are always automatically downloaded, but
their file size is usually much smaller than that of pictures and
videos.
It's a good idea not to auto-download all media if you're low on
data.
How do I share and send any file in WhatsApp?
WhatsApp has a relatively limited number of file types you
can send: photos, videos, audio, map location, contact details. Even
with those supported file types WhatsApp heavily compresses them. But
what if you want to send a PDF or a GIF?
The easiest way to circumvent these limitations is to use an app.
One we recommend is called CloudSend, which links to a Dropbox
account and then simply creates short link URLs to any type of file
you want to share, in WhatsApp or elsewhere. Simply grab the app, hit
the share menu for the file and choose CloudSend.
WhatsApp file-sharing options (left)but with CloudSend (right) you
can share any file via links.
For those who have more questions, you can check out our forum or
leave your requests in the comments below and we'll update
this article with more WhatsApp solutions to common problems..
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